Customer Survey Note:For rating(1 - Lowest / 10 - Highest)
Location*	Bahrain SA - Eastern Province SA - Central Province SA - Western Province U.A.E Qatar Oman Others
Full Name*
Company Name*
Designation
Phone No
Fax
E-mail*
Travel Associate
1. Courtesy & Friendliness*	1 2 3 4 5 6 7 8 9 10
2. Promptness in returning your calls*	1 2 3 4 5 6 7 8 9 10
3. Product Knowledge*	1 2 3 4 5 6 7 8 9 10
4. Promptness in quoting prices / rates*	1 2 3 4 5 6 7 8 9 10
5. Being proactive to understand your requirement*	1 2 3 4 5 6 7 8 9 10
Travel Office
1. Ease of reaching the appropriate person*	1 2 3 4 5 6 7 8 9 10
2. Competitiveness of our products & service levels*	1 2 3 4 5 6 7 8 9 10
3. Complaint Handling*	1 2 3 4 5 6 7 8 9 10
Accounts
1. Accuracy of Invoices*	1 2 3 4 5 6 7 8 9 10
2. Refunds Process*	1 2 3 4 5 6 7 8 9 10
Please give your overall satisfaction rating of Kanoo Travel*	1 2 3 4 5 6 7 8 9 10
Have you used our other travel related services i.e holidays/hotels/car hire?*	Yes No
Would you recommend us to another company?*	Yes No
Your suggestions/ comments to improve our service quality