Approved agents for
24/7 Travel Assistance
Bahrain 8000 1177   Saudi Arabia 8008 973258
United Arab Emirates 800 42 62   Qatar +974 55997272
International +973 17578200
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 Travel Insurance

Whether you’re traveling down under to Australia or west to Continental Europe, AXA travel insurance covers the cost of everything from medical emergencies to trip cancellation fees, leaving you free to relax and enjoy your vacation. AXA’s the way to travel smart:

24/7 Alarm Center
Immediate emergency medical assistance available worldwide, 365 days a year, from multilingual healthcare professionals.

Extensive Multicover Protection
Coverage for you and your family, your belongings, your liability, your travel arrangements and more...

 

Instant Cover
We can activate your AXA travel coverage right away with our instantaneous Web registration.

We’ve thought of everything so that you have the most relaxing trip possible.

 

Fast and Fair Claims

AXA lives up to its reputation for superior customer service, making it easy to file a claim and receive prompt reimbursement.

Medical Emergency:

 

Emergency Medical Expenses**    US$ 1,000,000

Cost of medical treatment and associated expenses arising from accidental bodily injury or sickness incurred outside the country of residence. Excess: $30

•    Emergency Dental Care $400  Excess: $30

 

Emergency Assistance & Evacuation

•    Medical transportation

•    Repatriation of other beneficiaries

•    Premature return due to death of close relative

•    Visit of close relative

•    Repatriation of mortal remains

•    Cost of first aid and rescue (if Adventure Sports Option taken) $20,000

 

Personal Accident    US$ 27,500

A lump sum for accidental death, permanent total disablement, loss of limb or loss of sight.

 

Personal Liability    US$ 1,000,000

Indemnifies you against legal liability towards third parties or damage to their property due to your negligence.

•    Advance of bail bond of $10,000 (refundable)

•    Legal assistance in case of redress  $4,000

 

Travel Inconvenience:

 

Personal Baggage & Personal Money   US$ 5,000

Accidental loss of, theft of or damage to Baggage and Personal Money occurring during the Period of Insurance.  The amount payable for Baggage will be the current market value, which takes into account a deduction for wear, tear and depreciation. Sub-limit for any one item/pair $400 and overall limit of $1,500 for valuables such as cameras, jewellery, etc. Sub-limit of $400 applies for Pesonal Money. Excess: $30

 

Cancellation or Curtailment    US$ 5,000

Reimburses you for additional travel and accommodation expenses incurred or forfeited, if it is necessary and unavoidable for you to cancel or curtail your trip.

 

Loss of Passport    US$ 500

Cost of replacing passport while abroad. Excess $30

 

Delayed Departure    US$ 500

We will pay $50 for each 12 hour delay due to strike or adverse weather conditions up to $500.

 

Baggage Delay    US$ 250         

If baggage is delayed for at least 12 hours from the time of your arrival at your outbound destination, we will pay for emergency purchase of essential items limited to clothing and toiletries.

 

How do I declare a claim? 

  • Theft: You must provide written proof from the police that the incident has been reported.
  • Baggage Delay: Written proof of the delayed delivery must be obtained from the airline.
  • Medical Expenses: Claim is payable only if CEGA has been contacted (+44 124 3621178) and has approved the cost. A full medical certificate from the attending doctor must be submitted along with original bills and receipts.

Travel Smart Main Exclusions

  •  Medical expenses not approved by AXA Assistance 
  • Cover in the country of residence
  • Cost of prosthetics, cosmetic plastic surgery, physiotherapy, pregnancy, pre-existing conditions 
  • Dental treatment other than emergency dental treatment
  • Any consequence attributable directly or indirectly to infection by Human Immunodeficiency Virus and­­/or any HIV-related illness
  • Willfully, self-inflicted injury or illness, sexually transmitted diseases, solvent abuse, alcoholism, the use of drugs, self-exposure to needless peril
  • Practice of a dangerous sport, or practice of sports on a professional basis
  • Work of any kind undertaken during the holiday (other than clerical duties)
  • Wear and tear, depreciation, mechanical or electrical breakdown or derangement
  • Theft not reported to police within 24 hours of discovery
  • Willful act of an Insured Person
  • Any consequence of war, terrorism and related risks 

* Contact your nearest Kanoo Travel office for more information.

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